15 Minutes
Cover of Way of the Wolf

Business · 13 min

Way of the Wolf

Jordan Belfort · 2017

Who it's for

For you if you work in sales, customer service or negotiation, or need to convince people at work and want a clear method for guiding conversations. It is also useful if you want to recognize when someone is trying to steer you.

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Narration for the English summaries is on its way. Meanwhile you can read the full summary in the app.

3 ideas to take with you

1

The customer's decision depends less on the most brilliant argument and more on the point where their trust is still low.

2

The opening of a conversation is prepared: whoever improvises the first few seconds starts out already owing credibility.

3

Persuading without deceiving is possible, and the test is to imagine the customer knowing everything you know.

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Before saying what your product does, find out what the person really needs.
An idea from Way of the Wolf, in the words of 15 Minutes

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A famous salesman, a complicated biography

Jordan Belfort became known around the world because of the movie Hollywood made about his life, and many people come to this book out of sheer curiosity. But what he sells here is not the story of parties and excess. It is a method of selling and persuading that he named the Straight Line System, presented step by step for anyone who works in sales or needs to convince someone of something.

A fair warning to the reader up front: the man teaching persuasion was convicted of fraud in the stock market, and that weighs on everything that follows. That is why the best way to read is to separate the method from the biography. The method can be judged on what it proposes. The biography serves as a warning about what happens when the technique is used without scruples.

In this summary we will walk through the main pieces of the system, show how they work in an ordinary conversation, in a store, over WhatsApp or in an interview, and at the end offer the criticism the book deserves.

The idea of the straight line

The heart of the book is a simple image. Imagine that every sale is a line that runs from the first contact to the close. Most salespeople leave that line full of curves: unnecessary small talk, explanations that run too long, detours into topics that do not matter. Each curve is a point where the customer can cool off, get distracted or give up.

Belfort's proposal is to keep control of the conversation and guide the other person, with respect, from one end of the line to the other. Control here does not mean steamrolling. It means knowing where you want to go, what information you need to gather and what decision you need to ask for, and not losing your way out of politeness or nervousness.

Think of a car dealership salesperson who spends an hour showing every model on the floor without asking what the person is looking for. He drew a crooked line. The straight-line salesperson finds out early who that customer is, what they need and how much they can pay, and only then presents the car that makes sense.

The first four seconds

The book gives enormous weight to the beginning of the contact. According to the method, it is in the first moments that the other person decides, almost without noticing, whether you seem trustworthy and confident or not. Appearance, posture, the way you speak and the energy of your first sentence count far more than the content of your words.

The practical lesson is to prepare the opening instead of improvising. Whoever walks into a meeting dragging their feet, checking their phone and mumbling has already started losing. Whoever arrives with a steady pace, direct eye contact and a short, confident sentence earns credit before presenting any argument at all.

This applies outside of sales too. A job interview, a conversation with the owner of the apartment you want to rent, the first minute at a neighborhood fair: in all these cases the first impression opens or closes doors. That said, a good impression sustained only by posture does not last long, and the book acknowledges that after the opening, substance has to show up.

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About Jordan Belfort

Jordan Belfort is an American born in New York who built a career as a stockbroker in the 1990s. He was convicted of fraud and money laundering and served time in prison. He later became a sales speaker and trainer and wrote memoirs that were turned into a film directed by Martin Scorsese. The Straight Line System is the foundation of his courses.

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