15 Minutes
Cover of Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life

Career and Work · 14 min

Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life

Susan David · 2016

Who it's for

For anyone who feels that anxiety, guilt, or anger run their daily routine and wants a practical way to deal with them without pretending everything is fine. It is also useful for leaders and parents who want to help other people talk about what they feel.

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3 ideas to take with you

1

An uncomfortable emotion can be read as data about the situation, but data is not an order: between feeling and acting there is room for a pause in which to choose.

2

For the author, values point to a direction and goals point to a finish line, so a goal can fail without the direction being lost.

3

According to the book, there is a challenge sweet spot, neither too easy nor too heavy, where focus and satisfaction grow together.

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Telling someone to think positive doesn't solve the pain, it just asks it to speak more quietly.
An idea from Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life, in the words of 15 Minutes

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What emotional agility is

Emotional agility, in the book, is the ability to deal with difficult thoughts and feelings in an open, curious, and practical way, without running from them and without being swallowed by them. It is not the art of feeling good all the time. It is the skill of feeling whatever comes and still acting in line with what matters to you.

The author starts from a simple observation: real life is full of change, pressure, and loss, and people who demand an always-light mood from themselves end up more fragile, not stronger. Think of a driver who only knows how to drive on dry pavement. At the first rain, he freezes. Someone who learned to drive in any weather adjusts and keeps going.

The book organizes this skill into four movements: facing what you feel, stepping back from the thoughts that hook you, moving toward your own values, and finally making small tweaks that change your routine. Each movement calls for practice, not talent.

Two ways of getting tangled up: bottling and brooding

According to the author, almost everyone gets tangled up in difficult emotions in two ways. The first is bottling: pushing the feeling down, saying everything is fine, changing the subject, carrying on with life. The second is brooding: replaying the same scene a thousand times, trying to find the mistake or the culprit, until your head turns into a radio stuck on one station.

Bottlers tend to wear a meeting-room smile and then blow up over the smallest thing at home. Brooders lose sleep replaying the sentence the boss said or the text the other person never answered. The two paths seem like opposites, but they share something: both try to get rid of the emotion instead of understanding it.

The book states, based on psychology research, that trying to push a thought away tends to make it come back stronger. It is like trying not to think about a pink elephant: the effort of not thinking about it keeps the elephant in plain sight.

The tyranny of positive thinking

A constant target of the book is the social pressure to be positive. Phrases like think positive, it will all work out, and no complaining seem kind, but they can work as a gag. People who are grieving, unemployed, or exhausted hear that they need to smile and then feel guilty for not being able to.

The author calls this the tyranny of positivity and proposes a different idea: an uncomfortable emotion is not a factory defect. Sadness, anger, fear, and anxiety come in everyone's package and, most of the time, point to something real about the situation. Ignoring the warning does not make the problem disappear, it just takes the dashboard out of view.

This does not mean embracing drama. It means recognizing what is present before deciding what to do. A person who says I'm scared of the job interview, and I'm going anyway, uses fear as information, not as a sentence.

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About Susan David

Susan David is a psychologist born in South Africa who works as a faculty member at Harvard Medical School in the United States. She is a cofounder and codirector of the Institute of Coaching, affiliated with McLean Hospital. She writes often for the Harvard Business Review and gave a widely viewed TED talk on emotional courage. Emotional Agility, published in 2016, was one of her best-known books and made the Wall Street Journal bestseller list.

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